Language services

Interpreting services

We provide a free interpreting service for non-English speaking customers over the phone or in-person at any of our Customer Service Centres.

For over the phone interpreting call 13 14 50 and ask to be put through to Melton City Council on 03 9747 7200.

Victorian interpreter card and interpreter symbol

The Victorian Interpreter Card and Interpreter Symbol are used to help residents with low English proficiency to access language services and help council staff identify the need for language assistance and booking interpreters.

When you see the National Interpreter Symbol it means that language assistance is available.  Show your interpreter card to our Customer Service staff to request language assistance.

To download and print the Victorian Interpreter Card visit the Victorian Multicultural Commission website.