We understand that sometimes people need financial assistance. If you have difficulty in meeting your rates payments, please contact us to make an arrangement or discuss a financial assistance policy. For more information, contact our Revenue team on 9747 7200.
Financial assistance policy(PDF, 211KB)
COVID-19 rates hardship support
We understand that some people in our community are facing financial hardship as a result of the COVID-19 crisis, and this is something Council has taken into account in considering rates payments.
For more information and to complete the financial hardship application form visit: COVID-19 rates hardship support.
COVID-19 Financial Assistance (Rates & Charges) Policy 2020(PDF, 43KB)