Hard waste
Booking a hard waste collection is easy with a bit of planning.
Book a hard waste collection
Homeowners
- Make a list of items that will be collected and check they meet the guidelines
- Request a collection online (login required)
- Check your email for a booking confirmation
- The night before collection, place your items at the front of your property as shown in the guidelines.
If you own multiple properties, collections must take place from the entitled property only.
Tenants / renters
- Please ensure you have a copy of current utility bill or lease agreement available to email to hardwaste@melton.vic.gov.au
- Make a list of items that will be collected and check they meet the guidelines
- Request a collection online (login required)
- Check your email for a booking confirmation
- The night before collection, place your items at the front of your property as shown in the guidelines.
Selling or moving out?
If you're moving out, a hard waste collection must take place BEFORE you vacate the property.
Waste entitlements
If you are receiving a Council kerbside waste collection service, including both tenants and owners, you can access waste entitlements:
- Two hard waste collections up to 3 cubic meters (3m x 1m x 1m) from within your property boundary. Bookings essential, or
- Two visits to the Melton Recycling Facility with a car or trailer up to 1m3. Access for ratepayers is available by scanning your rates notice or quoting your Rates Assessment Number. Residential tenants can access these options by applying in advance. Proof of residency is required, or
- One visit to the Melton Recycling Facility and one At Home hard waste collection.
Tenants who need to apply in advance can contact us and will need to provide a utility bill as proof of residency and a letter authorising entitlements will be arranged.
Please note: Hard waste entitlements expire on 30 June each year. To make sure you use your current year’s entitlement, your booking must be submitted by 30 June—even if the collection takes place after that date.
We encourage residents to take items in good, working condition to the Melton Resale Shop. This gives household goods a second life rather than them going to landfill or being broken down for recycling.
Collection guidelines
You may put out for collection a:
- maximum amount: 3 cubic metres (3m x 1m x 1m or equivalent)
- maximum item length (glass, metal, carpet etc.): 1.5 metres
- maximum item weight: easily lifted by 2 people
Please note:
- items to be placed within 5 metres of property access point (regardless of items being out in the weather)
- collection trucks cannot access private property - trucks cannot be backed into driveways
- small loose items should be in boxes or bagged to create an easier collection
- items must be ready for collection by 6am on the day of the collection (collection will take place between 6am - 6pm), and must be clearly separate from other items on your property.
Goods placed out for collection must be on your property. Items placed on the nature strip will not be collected. If you do not have a front yard or live in a unit, please let us know when you make your booking.
YES! Items that can be collected
These items can be collected

- Air conditioners and whitegoods (remove fridge/freezer doors)
- Mattresses and bed bases (up to two per Waste Entitlement being used)
- Small amounts of timber not longer than 1500mm (bundled and tied)
- Scrap metal and tools
- Small metal car parts (less than 20 Kgs)
- Metal tank and drums (maximum diameter 40cm, must be empty of contents and rinsed)
- Hot water units
- Intact or broken household furniture, appliances, and toys
- Pottery, ceramics, and chinaware
- Glass including intact mirrors and sheets safely covered, wrapped, and labelled.
- E-waste
- Old sporting goods & playground equipment (equipment must be dismantled)
- Tyres (up to four per Waste Entitlement)
- Rigid Polystyrene
- Rugs (not carpet) and artificial grass (up to one roll easily lifted by two people, no longer than 1.5 metres and rolled and tied), mats
- Garden/Green Waste that does not exceed 1.5 metres. includes pruning’s, branches, less than 150mm in diameter and securely tied with string or twine
- Solar Panels, maximum of two, no larger than 1.5 metres and wrapped and labelled.
- Tree stumps (max 30cm diameter)
NO! Items that cannot be collected
These items CANNOT be collected

- Building materials, including bricks, concrete, rubble, pavers, tiles, soil, rocks, and waste arising from renovation or demolition
- Clay, sand, stones, rubble
- Carpet or underlay
- Liquids, including paints, oil, automotive fluids, garden sprays and fertilisers
- Chemicals.
- Hazardous or offensive waste, including asbestos and ashes
- Car bodies (either whole or dismantled).
- Batteries
- Engine blocks
- Green waste which can be collected as part of the your fortnightly garden waste collection service.
- Paint tins (including empty paint tins)
- Fencing timber
- Household putrescible garbage.
- Commercial or business waste
- Industrial waste
- Gas bottles
- Individual items which cannot be safely lifted by two (2) people; and
- Individual items which are longer than 1.5 metres.
Frequently asked questions
Why can't I put my hard waste onto the nature strip, like in other council areas?
To have your collection picked up, items must be presented from within your property boundary, such as a driveway or front yard.
Materials on the nature strip make a neighbourhood unsightly and invites scavengers. It also invites other residents to contribute to your pile of unwanted goods. This can mean that the items you've put out may miss out on getting collected!
How can I dispose of additional hard waste after I've used my entitlements?
You can take your items to the Melton Transfer Station. Fees may apply so refer to the transfer station gatehouse fees.
I'm not sure if I can put my item out for hard waste.
If you have something that isn't on the list, refer to our A-Z guide for your home. Anything with HW can be put out for hard rubbish. If you're still not sure give us a call on 9747 7200.
Waste entitlements
Melton City Council provides homeowners and tenants with various at-call hard waste disposal options. Each financial year residents can choose from one of the following waste entitlements:
Each year residents whose properties have a waste charge applied (receive a Council Kerbside Bin collection service), are entitled to one of the following options:
- 2 x entries at the Melton Recycling Facility with up to 1m3 of waste, or
- 2 x at call hard waste collections, or
- - 1 x entry at the Melton Recycling Facility with up to 1m3 of waste and
- 1 x at call hard waste collection.
We encourage residents to take items in good, working condition to the Melton Resale Shop. This gives household goods a second life rather than them going to landfill or being broken down for recycling.