Hard waste

Book a hard waste collection

Booking a hard waste collection is easy with a bit of planning.

Homeowners

  1. Make a list of items that will be collected and check they meet the guidelines
  2. Check 'Near Me' for collection dates for your property. Please note you can not choose a date that is within five business days of the request.   
  3. Request a collection online
  4. Check your email for a booking confirmation 
  5. The night before collection, place your items at the front of your property as shown in the guidelines.

 If you own multiple properties, collections must take place from the entitled property only. 

Tenants / renters

  1. Please ensure you have a current utility bill with your name and current address on it for uploading 
  2. Make a list of items that will be collected and check they meet the guidelines
  3. Check 'Near Me' for collection dates for your address. Please note you can not choose a date that is within five business days of the request. 
  4. Request a collection online
  5. Check your email for a booking confirmation  
  6. The night before collection, place your items at the front of your property as shown in the guidelines.

Selling or moving out?

If you're moving out, a hard waste collection must take place BEFORE you vacate the property.

Waste entitlements

Melton City Council provides homeowners and tenants with various at-call hard waste disposal options. Each financial year residents can choose from one of the following waste entitlements:

 Each year residents whose properties have a waste charge applied (receive a Council Kerbside Bin collection service), are entitled to one of the following options:

  • 2 x entries at the Melton Recycling Facility with up to 1m3 of waste, or
  • 2 x at call hard waste collections, or
  • - 1 x entry at the Melton Recycling Facility with up to 1m3 of waste and 
    - 1 x at call hard waste collection.

We encourage residents to take items in good, working condition to the Melton Resale Shop.  This gives household goods a second life rather than them going to landfill or being broken down for recycling.

Collection guidelines

You may put out for collection a: 

  • maximum amount: 3 cubic metres (3m x 1m x 1m or equivalent)
  • maximum item length (glass, metal, carpet etc.): 1.5 metres
  • maximum item weight: easily lifted by 2 people

Please note:

  • items to be placed within 5 metres of property access point (regardless of items being out in the weather)
  • collection trucks cannot access private property - trucks cannot be backed into driveways
  • small loose items should be in boxes or bagged to create an easier collection
  • items must be ready for collection by 6am on the day of the collection (collection will take place between 6am - 6pm), and must be clearly separate from other items on your property.   

Goods placed out for collection must be on your property.  Items placed on the nature strip will not be collected.  If you do not have a front yard or live in a unit, please let us know when you make your booking. 

       
     

YES! Items that can be collected

These items can be collected


  • air conditioners and white goods. Refrigerator doors must be removed
  • electronic waste ("e-waste") such as TVs, computers, monitors and peripherals such as keyboard and mouse. If recent models and still working, please delete personal data and label the equipment as working. Your TV or computer may be suitable for the Re-Sale Shop
  • household furniture, household appliances, toys, playground equipment (dismantle swing sets)
  • pottery, ceramics and chinaware, boxed. Please wrap and label if in reusable condition
  • hot water units 
  • mattresses, bed bases. Counted as one piece each; limit of 2 per collection
  • scrap metal, old tin and other metal waste
  • tree stumps (max 30cm diameter), roots and branches (bundled and tied, max 1.5 metres long)
  • glass panes and mirrors. These must be wrapped, taped and clearly labelled
  • carpet, underlay, rugs (max 1.5m long)
  • packaging not suitable for fortnightly collection. Flatten and tie cardboard that does not fit into your kerbside recycling bin or that you are unable to take to the Melton Recycling Facility (no charge).

NO! Items that cannot be collected

These items CANNOT be collected


  • chemicals, fertilisers, pesticide, solvents, refer to Sustainability Victoria
  • household garbage, industrial or commercial waste
  • tyres
  • building materials

Frequently asked questions

Why can't I put my hard waste onto the nature strip, like in other council areas?
To have your collection picked up, items must be presented from within your property boundary, such as a driveway or front yard.

Materials on the nature strip make a neighbourhood unsightly and invites scavengers. It also invites other residents to contribute to your pile of unwanted goods. This can mean that the items you've put out may miss out on getting collected!

How can I dispose of additional hard waste after I've used my entitlements?
You can take your items to the Melton Transfer Station. Fees may apply so refer to the transfer station gatehouse fees.

I'm not sure if I can put my item out for hard waste.
If you have something that isn't on the list, refer to our A-Z guide for your home. Anything with HW can be put out for hard rubbish. If you're still not sure give us a call on 9747 7200.

Waste entitlements

Melton City Council provides homeowners and tenants with various at-call hard waste disposal options. Each financial year residents can choose from one of the following waste entitlements:

 Each year residents whose properties have a waste charge applied (receive a Council Kerbside Bin collection service), are entitled to one of the following options:

  • 2 x entries at the Melton Recycling Facility with up to 1m3 of waste, or
  • 2 x at call hard waste collections, or
  • - 1 x entry at the Melton Recycling Facility with up to 1m3 of waste and 
    - 1 x at call hard waste collection.

We encourage residents to take items in good, working condition to the Melton Resale Shop.  This gives household goods a second life rather than them going to landfill or being broken down for recycling.