Caretaker period

From 12pm Tuesday 22 September, Melton City Council entered into an election (caretaker) period prior to the 24 October 2020 Council election.
During the Election Period we will not be updating or adding new information to the website other than necessary operational information.

Find information about Council Elections

Customer Service

The Customer Service Unit can help you:

  • make payments for Council services (8.30am - 4.45pm)
  • register your animals
  • complete permit form
  • place orders for waste bins
  • get rates information
  • and more

Information is in English. An Interpreter service is available through Council's Customer Service Unit.

Request for Compensation Form(PDF, 111KB)

Contact Us

Locations, phone/fax/email, operating hours and more.

Customer Service Charter

Our commitment to our customers.

Customer Service Commitments

Council has adopted a range of service level standards to ensure the consistent and timely delivery of community services in a transparent and responsible manner.

Complaints procedures

Resolving matters with Council.

Near Me

See what's happening around you!

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