Onsite wastewater treatment system

In June 2025, Council adopted an Onsite Wastewater Management Plan in accordance with the Environmental Protection Act 2017. The plan is designed to help protect the health of our community and the environment. It ensures that wastewater from homes not connected to the main sewer system is treated and disposed of safely and responsibly.

Councils Environmental Health Team has commenced implementation of the plans actions and recommendations and will be working with residents and Water Authority along the way.

If you reside on a rural property which is not connected to a sewer system, your property must have an onsite wastewater system for the treatment of wastewater generated by toilets, the kitchen, bathrooms and laundries from your household.

There are two main onsite wastewater management systems, a primary and a secondary wastewater system.

If sewer is available, please contact the Water Authority to connect to sewer. You can check with Greater Western Water if your property is on a main sewer and if you are within proximity to connect.

Under the Environment Protection Act 2017, a permit is required from Council prior to the installation or alteration of an onsite wastewater system. Penalties apply if works are carried out without a permit.

The process consists of two stages with the addition of inspections

  • Stage 1: Applying for a Permit to Install / Alter an onsite wastewater system. This permit is required before a Building Permit can be issued.
  • Stage 2: The Permit to Use a septic system. This permit is required before a Building Certificate of Occupancy can be issued. It is also required for an onsite wastewater system to legally be used.

We recommend obtaining the services of an authorised plumber to help you through the application process.

Applying for a Permit

A Permit to Install or Alter an onsite wastewater system must be approved before any work begins. If you are also building, the permit is required before a building permit can be issued.

To apply for a permit

Contact Council's Environmental Health Team via phone or email to apply for a permit.

The system must be constructed, installed and maintained in accordance with Council guidelines, and requirements provided by the Environmental Protection Authority (EPA). Council inspects sites and approves permits for installation or alteration.

If a Planning Permit is required, your onsite wastewater system Permit cannot be issued until the Planning Permit has been issued. Contact the Planning Department on 03 9747 7200 with any inquiries.

Land Capability Assessments

You may need to have a Land Capability Assessment (LCA) of your property to decide the most suitable system to treat your wastewater. If this is required, a copy of the report will also need to be included with your permit application.

A LCA involves tests and studies to determine how the land can be used, by looking at the land features, soil properties and potential impact on water catchments. The LCA will typically require you to install a specific type of system suited to the property, depending on the nature of the land and the size of the proposed dwelling.

For more information on LCA's and whether this will be required for your property, contact Council's Environmental Health Team.

Things you need to supply with your application

  • Completed and signed application form (the application form will be provided to you when you enquire with Council's Environmental Health Team. The form MUST be signed by the property owner)
  • A detailed floor plan of the dwelling (if applicable)
  • A Site/Allotment Plan showing the items listed in the form, including distances to water sources and property boundaries. This plan must be completed by the plumber installing the system
  • Current copy of Title
  • A Land Capability Assessment (obtained as part of a Planning Permit, or separately)
  • Plans and specifications of the proposed system, (including the specific tank or treatment plant if relevant)
  • If an alteration, Council will also require a plan detailing the existing system and dwelling, clearly differentiated from the proposed changes
  • Pay the required fee to install or alter

You may also need to provide

You may need to provide extra documents in certain circumstances including:

  • The manufacturer’s commissioning certificate (if a Treatment Plant was installed).
  • A signed servicing agreement (if a Treatment Plant was installed).
  • An electrical certificate (if a Pump Well was installed).

A Permit to Use the onsite wastewater system needs to be issued before you can use the system. This permit also must be issued before a building Certificate of Occupancy can be issued for any related building works. 

After receiving the Permit to Install

As the wastewater system is installed, you or your plumber must contact our Environmental Health Team to arrange progress inspections.

A 'Permit to Use' will be granted to the applicant once the wastewater system is installed and all required inspections, including plumbing and electrical compliance certificates are submitted.

A wastewater treatment plant must not be used until the 'Permit to Use' has been issued.

Site inspections

The Environmental Health Officer inspects and approves all septic systems at various stages throughout the process. 

  • Site Inspection is required before a Permit to Install can be issued.
  • An Installation Inspection is required mid-installation and before back-filling so we can see that the septic tank and the effluent lines are installed correctly.
  • Final Inspection is required when the system is complete.

Please contact Council's Environmental Health Team on 03 9747 7200 and provide notice of at least three business days when planning your installation to ensure an Installation inspection can be scheduled before the effluent lines need to be closed. 

When you can use the system

A Permit to Use the onsite wastewater tank system needs to be issued before you can use the system.  This permit also must be issued before a building Certificate of Occupancy can be issued for any related building works. 

Before a Permit to Use can be issued, please make sure you:

  • Provide a copy of the Plumbing Industry Compliance Certificate.
  • Provide an As Laid Site Plan showing the septic system exactly as installed.
  • Contact Council to request a Final Inspection from Council’s Environmental Health Officers.

Renewing your Permit to Install or Alter

To extend an existing Permit to Install/Alter a Wastewater Management System, you will need to complete the Application to Renew/Amend the Permit and pay the applicable fee. To do this, please contact Council's Environment Health Team via phone or email:

Existing onsite wastewater systems

Existing onsite wastewater systems need various amounts of maintenance, depending on the type of system installed. Please note that wastewater systems must be serviced quarterly and tested annually.

All systems typically need to have the sludge cleared every three to five years.

Managing onsite wastewater systems

The responsibility for managing an onsite wastewater system lies with the property owner. Some systems must be regularly maintained by a professional service technician. The maintenance reports must be forwarded to our Environmental Health Team as per the conditions of the 'Permit to Use'.

Your responsibility as a homeowner

Under the Environmental Protection Act 2017, the General Environmental Duty (GED) requires any person engaging in an activity that may cause risk of harm to human health or the environment from pollution or waste to minimise these risks.

The GED applies to people who own or use (i.e. tenants) a septic tank and how the system is constructed, installed, altered, operated, and maintained. Management of treated wastewater from your system is your responsibility. Older systems, poorly installed systems, and poorly maintained systems can be a risk to human health and the environment; however, correctly maintaining your system will prevent harm and increase the life of your system.

The Environment Protection Authority (EPA) website details the Obligations of managers of land or infrastructure requirements to minimise risks of harm to human health and the environment from pollution or waste.

Onsite wastewater professionals, such as land assessors, installers, plumbing practitioners, service technicians, can refer to Environment Protection Authority Regulations for reference to Victoria’s environment protection regulatory framework. It outlines a risk-based approach to managing onsite wastewater management systems (OWMS) and provides links to other guidelines and information about onsite wastewater management.

The EPA local government toolkit regulating onsite wastewater management systems sets out the new laws for on-site wastewater management systems (OWMS) with a daily design or actual flow rate of sewage capacity of 5000 litres (L) or less that councils can enforce.

For more technical information for those who design, install or want to check if the land is suitable for guidelines effluent dispersal and recycling systems, the EPA has some guidelines which can help people who make planning decisions and regulators to assess permit applications for onsite wastewater systems under 5,000 litres.

Purchasing a home with an onsite wastewater system

If you are looking to purchase a home and wanting some information about the current onsite wastewater system on the property you can do so under a Section 32 Vendor Statements. A Section 32 must disclose if a property is not connected to mains sewerage. 

Onsite Wastewater Management System factsheet

Download Council's factsheet for new homeowners(PDF, 137KB) on how best to maintain the property's onsite wastewater management system.

 
More information

For more information about onsite wastewater treatment systems, how to navigate through who is responsible for what and access resources on integrated water management or planning the application process in special water catchments, you can refer to resources provided on EPA website and Department of Energy, Environment, and Climate Action (DEECA) website. 

For further information on the installation, maintenance or alteration of wastewater treatment systems, please contact our Environmental Health Team via phone or email.