Public Transport

Public transport services

Trains

Two VLine train lines (Ballarat line and Bendigo line train services) run through the City of Melton.

Ballarat Line Service

Connecting Ballarat to Melbourne (Southern Cross Station) via Melton Township and Rockbank.

The Ballarat Line service runs 7 days a week, stopping at Melton on majority of trips. Stops at Rockbank station are limited.

Bendigo Line service

Connecting Bendigo to Melbourne (Southern Cross Station) via Diggers Rest.

The Bendigo Line service runs 7 days a week. Stops at Diggers Rest station are limited.

Buses

All public bus services are under the care and management of Public Transport Victoria (PTV), in conjunction with individual bus companies.  Changes to bus services including new routes, alteration or extension to existing bus routes and timetable upgrades are managed by PTV. For more information about any of these changes, please visit Public Transport Victoria's website or contact PTV on 1800 800 007. 

Current bus services link all areas of the Melton Township including Melton South, Melton West, Brookfield, Kurunjang and Melton CBD.

A bus route (456) also links Melton Township Corridor, via Rockbank with Caroline Springs and surrounds.

Bus routes also link residents to other suburbs such as St Albans, Taylors Lakes and Sunshine.

There are also two Nightrider services operating in City of Melton (Melton, Rockbank and Diggers Rest) operating between 1.30am – 4.30am on Saturdays and 1.30am – 5.30am on Sundays.

Additional information regarding train services and local bus route timetables are available from Public Transport Victoria on 131 638 (6am - midnight daily). There is also a TTY facility for passengers with hearing difficulties on 9619 2727.

Advocacy

Melton City Council continue to advocate to the Department of Transport (DoT) for new and extension of existing bus services within our municipality. This is critical to support Melton’s current and projected population growth.

For further information relating to Council’s advocacy efforts visit our advocacy webpage.

New Bus Stop requests

All new bus stops are funded by Department of Transport (DoT) and administered by PTV.  PTV undertakes formal consultation with all affected residents prior to implementing any new bus infrastructure.

In new subdivisions, bus stop facilities are constructed by the development as part of the subdivision works in accordance with the requirements of the Public Transport Guidelines. The bus stops are provided with DDA compliant pedestrian access connected to an existing pedestrian/ shared path.

For all new bus stop enquiries, please visit Public Transport Victoria's website or contact PTV on 1800 800 007.

Please contact PTV’s Customer Relations team if you feel your request or complaint has not been properly addressed. You can contact them by phone on 1800 800 007, online at feedback.ptv.vic.gov.au (tick the box marked “escalate my feedback”) or in writing to: PTV Customer Relations, PO Box 4724, Melbourne VIC 3001.

Bus Stop relocation requests

Bus stops are generally located at regular spacing and in locations where all safety requirements have been met.  Request for new bus stops or for the relocation of a bus stop/shelter are approved by Department of Transport/PTV where there are potential benefits to the bus service. PTV has the authority under the Road Management Act 2004 (Vic) to install bus stops on nature strips and kerbsides as it is public land. While we understand a bus stop is a change for nearby property owners, we cannot change the location based on loss of kerbside parking.

For any changes to new or existing bus stops, please visit Public Transport Victoria's website or contact PTV on 1800 800 007.

New Bus Shelter requests

Bus shelter infrastructure is provided by Public Transport Victoria (PTV) through an annual bus shelter program working in conjunction with Council. Council will request PTV to install up to 20 bus shelters per year. Requests for new bus shelters are handled by Council where Council will assess these on individual merit taking into consideration the number of passengers and services, the safety of the passengers, how the stop will fit into the wider public transport network and the likely effect of the installation of a shelter on the amenity of adjacent residents.

Once a bus shelter request has been assessed, Council will undertake consultation with the affected residents, and then it is queued in a priority listing under the PTV’s annual bus shelter program.  To request for a new bus shelter on a public bus route, please send your request to Council via: traffic@melton.vic.gov.au or call Council on 9747 7200. 

Bus Shelter Maintenance requests

Bus shelters in the City of Melton are maintained by OohMedia. Any damages to bus shelters can be reported to OohMedia via their website or by calling 1800 501 402.

Alternatively, you can contact Council on 9747 7200 and Council would be happy to forward your request to OohMedia.

Local Taxis

Melton
Bacchus Marsh/Western District Cabs
1800 246 806

Melton/Bacchus Marsh Taxi Cabs
9746 9999

Caroline Springs, Burnside, Taylors Hill, Hillside, etc.
Melbourne Taxi
Deer Park
1300 871 764

West Suburban Taxis
Footscray
9689 1144

Transport assistance and advice

Travellers Aid

Travellers Aid centres offer support services and transport information for passengers, particularly those with special needs. Services vary at each centre.

Contact Travellers Aid for further services and information, or Melbourne centres: City Village, Bourke St on 9654 2600, Flinders St Station on 9610 2030 and Southern Cross Station on 9670 2072.

Companion Card

The Companion Card is issued to people who require the assistance of a companion. It provides free travel for the carer/companion of the cardholder on all public transport services.

For all enquiries about the Companion Card, call the Companion Card Information Line on 1800 650 611.

Multi Purpose Taxi Program

The Multi Purpose Taxi Program, or MPTP, is a Victorian Government program that offers its members a 50 per cent subsidy on taxi fares of up to $60 per trip.

To be eligible for the MPTP you must permanently live in Victoria, be older than two years and have a severe and permanent disability that prevents you from independently accessing public transport.

Visit the Taxi Services Commission for more information regarding eligibility or call 1800 638 802 (Interpreter Services 13 14 50 TTY/Voice 133 677 Speak & Listen 1300 555 727).