Emergency support contacts

For life threatening emergencies call triple zero (000)

Stay up to date with current emergencies and warnings in your area at Vic Emergency. Download the Vic Emergency app from Google Play or Apple Store. Alternatively, call the Vic Emergency Hotline during and after major incidents on 1800 226 226.

If you are deaf or have a hearing or speech impairment, contact the Vic Emergency Hotline through the National Relay Service:

TTY users' phone 1800 555 677 then ask for 1800 226 226
Speak and Listen users phone 1800 555 727 then ask for 1800 226 226
Internet relay users connect to the NRS then ask for 1800 226 226

For real-time warning notification, follow Vic Emergency on:

Listen and watch:

Information in languages other than English

The Victorian Multicultural Commission has collated a range of bushfire safety information available in other languages to help with preparing, surviving and recovering from bushfire emergencies.

If you don't speak English call the Translating and Interpreting Service on 13 14 50 for translated information from the Vic Emergency Hotline. If you know someone who can't speak English provide them with this number.

Non-critical emergency contacts

If the situation isn't critical, we have a list of numbers you could get in touch with.

Service	Phone
Melton City Council	03 9747 7200
Victoria Police - (24 hours)	03 9747 7999
Melton Police	03 9744 8111
Sunbury Police (non-emergency line)	03 9361 4700
Caroline Springs (non-emergency line)
Police Assistance Line	13 14 44
Crime Stoppers	1800 333 000
Bureau of Meteorology (Warning Service)	1300 659 210
Environment Protection Authority (EPA) Pollution Watch Line	1300 372 842
Poison Information Centre	13 11 26
State Emergency Service (SES) Flood, Storm Damage Assistance - Emergency (24 hours)	13 25 00
State Emergency Service (SES) Flood, Storm Damage Information Line	1800 362 361
VicRoads Traffic Hazard Reporting & Advisory Service	13 11 70
Water & Sewerage	13 26 42
Worksafe Incident Reporting	13 23 60