Support for parents and carers

At Melton City Council we recognise that parents and carers play a vital role in keeping children safe, supported, and thriving. We're here to support you with information, tools, and services that promote child wellbeing and strengthen family relationships.

Below are trusted resources to help you navigate parenting and seek help when needed:

Raising Children Network

Raising Children Network 
Reliable advice on parenting, child health, development, and behaviour.  

Parentline Victoria

Parentline Victoria
A free, confidential telephone counselling and support service for parents and carers.
Phone: 13 22 89 | Open 8am–midnight, 7 days a week  

Kids Helpline

Kids Helpline
Free, private, and confidential 24/7 counselling for children and young people aged 5–25. Parents can also call for support.
Phone: 1800 55 1800

The Orange Door

The Orange Door
Free support for families experiencing family violence or needing child wellbeing assistance.
Address: 222 Ferris Rd, Melton South VIC 3338
Phone: 1800 271 046 

Better Health Channel

Better Health Channel
Government endorsed health and wellbeing information for families. 

 

Child Safe Standards

Child Safe Standards
Learn about your rights and how organisations should protect children.

 

eSafety Commission

eSafety Commission
Resources to help parents protect children from online harms such as cyberbullying, inappropriate content, and scams. Includes guides for setting parental controls, talking about online safety, and reporting online abuse.

 

 

  

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