Emergency contacts
For all current emergencies and warnings in your area, please visit VicEmergency.
For life threatening emergencies call 000
If you are deaf, hard of hearing or have a speech impediment, contact the emergency numbers through the National Relay Service.
- TTY users phone 106 then ask for 000 or 1800 226 226
- Speak and Listen users phone 1800 555 727 then ask for 000 or 1800 226 226
- Internet relay users connect to the NRS then ask for 000 or 1800 226 226
Useful contacts can be found below.
Download the VicEmergency app on the Apple App Store or Google Play

www.melton.vic.gov.au |
Council |
Phone |
|
Melton City Council
|
9747 7200
|
|
https://emergency.vic.gov.au |
Emergency services |
Phone |
Life threatening emergencies
Ambulance, Police, Fire and SES |
000 or TTY: 106 |

www.ambulance.vic.gov.au |
Medical |
Phone |
| Ambulance – non emergency transport booking line |
1300 366 313 |
| Poisons Information Centre |
13 11 26 |
| Bacchus Marsh & Melton Regional Hospital |
5367 2000 |
| Nurse-On-Call |
1300 60 60 24 or
TTY: 133 667
|

www.police.vic.gov.au |
Police and Security |
Phone |
| Melton Police (24 hours) – non emergency |
9747 7999 |
| Sunbury Police (24 hours) – non emergency |
9744 8111 |
| Caroline Springs Police – non emergency |
9361 4700 |
| Crime Stoppers |
1800 333 000 |
| National Security Hotline |
1800 123 400 |

www.cfa.vic.gov.au |
Fire |
Phone |
CFA District 14 Headquarters – non emergency
|
8746 1400 |
www.ses.vic.gov.au |
State Emergency Service |
Phone |
| SES – flood, storm, tsunami or earthquake emergency |
132 500 or TTY: 106 then ask for 132 500 |
|
Crisis Lines |
Phone |
| Lifeline |
13 11 14 - ( 24/7) |
| Crisis Housing (SASHS) |
9312 5424 |
| Red Cross |
1800 232 969 |
|
Directline – Drug and Alcohol Support
|
1800 888 236
|

www.vicroads.vic.gov.au |
Roads |
Phone |
| Vic Roads – public roads |
131 170 |
|
Melton City Council – council owned roads
|
9747 7200 |

www.westernwater.com.au |
Water |
Phone |
| Western Water – Emergency |
1300 650 422 |
| City West Water – faults and emergencies |
132 642 |
| |
Energy |
Phone |
| SP Ausnet – Transmission Tower Emergencies |
1800 111 164 |
| Gas Faults |
13 67 07 |
| Powercor |
13 24 12 |
| Jemena |
131 626 |