Being social and connected online during COVID-19

Call the coronavirus hotline if you:

  • suspect you may have coronavirus, are seeking information on coronavirus (COVID-19) or need help with the COVIDSafe app;
  • need food relief or support;
  • need to find a mental health service;
  • feeling financial stress;
  • feel socially isolated or lonely; or
  • want to find out how to get connected with your community in these times.

The line operates 24 hours a day, seven days a week: Ph: 1800 675 398.

If you would like to speak to someone at Council directly, please contact Customer Service on Ph: 9747 7200.

Community Connector Hubs

Stay connected in your local community via one of Council’s Community Connector Hubs:

  • Kurunjang Community Hub, 33 Mowbray Crescent, Kurunjang. P: 0402 309 321 E: In person: By appointment only.
  • Timbertop Children’s & Community Centre, Fields Street, Aintree. P 0439 327 716 E: In person: By appointment only.
  • Stevenson House, 10 Stevenson Crescent. Caroline Springs. P: 0455 326 903 E: In person: By appointment only.

For updates of online classes, activities and services, check out the Melton Learning website or visit the Melton City Council Learning Directory Facebook page.

How to be safe online

  • Stay Safe Online.  Learn how to protect yourself, your family and your devices with these tips and resources.

  • Check out eSmart cyber and digital literacy resources to best manage cyber risks, bullying and cyber bullying issues so children feel safer and supported.

How to be social online

  • Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. They have online learning resources as well as a network of community partners (the Be Connected Network) who offer in-person support so you can develop your digital skills and confidence. Join a Melton program by contacting Cassandra our Lifelong Learning Projects Officer to register your interest now:

  • Download Facebook Messenger. Instantly reach the people in your life—for free. Messenger is just like texting, but you don't have to pay for every message (it works with your data plan). A simple way to text, video chat and plan things all in one place.

  • Download WhatsApp.  With WhatsApp, you'll get fast, simple, secure messaging and calling for free (it works with your data plan) available on phones all over the world.

  • Learn how to use FaceTime to make video and audio calls from your iPhone, iPad or iPod touch.

  • Chatterbox introduces you to fun-loving people in a playful way. By combination of typed conversation PLUS face-to-face video chats, you'll participate by sharing stories and playing a variety of games, in groups, or one-on-one.

  • Check out Meetup. Social distancing shouldn’t get in the way of connection. We need community now more than ever. Start or join a Meetup group and make genuine online connections from home.

  • Follow the City of Melton and Melton City Council Learning Directory Facebook pages to keep up to date and find out about engaging competitions, social groups and other activities.

Things to do at home

  • Try our virtual learning programs!  People all ages, can find something new, fun and different to learn and do with over 200 online videos, come now and explore Melton City Council’s You Tube Channel and begin your virtual learning journey.

  • Try our virtual library! Booklovers of all ages, history buffs, and kids who adore storytime are encouraged to explore Melton City Council’s ‘virtual library’.

  • Imagination Magic is a monthly performing arts and literacy program for babies, toddlers and pre-school children, and their parents and caregivers.

  • Visit the Zoo! Check in on some of your favourite animals via these livestream feeds:
  • Victoria Together shares some of the best music, entertainment, nature and art that Victoria has to offer.

  • Take a virtual tour of the State Library, borrow their ebooks, access online galleries, listen to music or access learning materials for secondary students. 

  • 2020 Sydney Biennale. An international festival celebrating contemporary art presented online.

  • Museums Victoria. Whilst we are temporarily closed enjoy a world of museum experiences at home, school or anywhere.

  • The Australian Ballet. Watch performances from your lounge room or learn ballet online for free.

  • ACMI has free movie nights on Wednesday evenings with the ability to watch movies online and invite your friends from other households to watch online with you.

  • The Country Women's Association of Victoria has a website packed with interesting ideas as part of their Grow Connect Improve project. Each week they're updating new activity sheets touching on Cooking, Communication, Crafts and other topics.

  • Real Time Heart-Based Community Projects are offering free interactive Zoom sessions to support people during lockdown. They include: Cooking, Tai Chi, Poetry, Wellbeing Tips, Self-Discovery, Singing for fun, and more.

  • Check out Female Futures website for short films about Gender Equality made by young women and non-binary people, as well as information on the artists and program. 

Help services

COVID-19 has been a challenging time for everyone in our community, but it is important to remember that together, we will get through this. Supporting others and checking in on our friends and neighbours is one way we can help each other, and if you need help, there are a range of services available for you.

Together, we will be kind, reach out, and get through.

  • Beyond Blue is an Australian independent non-profit organisation working to address issues associated with depression, suicide, anxiety disorders and other related mental illnesses.

  • CatholicCare Melton for emergency relief, family and relationship services, relationship courses, pastoral services, refugee and asylum seeker support, and school and education support.

  • Combined Churches Caring Melton for Melton’s local Foodbank. They also host other programs such as Budget Education, Counselling, Tenancy Advocacy and Hope Street Youth.

  • eheadspace for free online support and counselling for young people 12 -25 and their families and friends.

  • Keep our mob safe has information and resources specific for Aboriginal and Torres Strait Islander communities in relation to staying connected whilst physical distancing.

  • Kids Help Line for young people aged 5 to 25 can call 1800 551 800 for counselling (24/7).

  • Lifeline Australia on 13 11 14 for 24/7 counselling and advice.

  • Parentline is a phone service 132289 for parents and carers of children from birth to 18 years old. Confidential and anonymous counselling and support on parenting issues. Available 8am to midnight, seven days a week including public holidays.

  • WayOut support service for LGBTIQA+ young people up to 25 years.