Rates and payments

Online payments

Access our secure online payment facility for credit card payments (MasterCard & Visa only). You will need the 12 digit reference number on the front of your notice. Note: Minimum $5.

Online payments


Rates brochure 2017-2018(PDF, 2MB)

Experiencing financial hardship?

We understand that sometimes people need financial assistance. If you have difficulty meeting your rates payments, please contact us to make an arrangement or discuss a financial assistance policy. For more information, contact our Rates Officer on 9747 7200.

Financial assistance policy(PDF, 334KB)

Rates forms

Change of Name and/or Address Form(DOC, 593KB)
Change of Name and/or Address Form(PDF, 152KB)
Instalment Direct Debit Form(DOCX, 45KB)
Instalment Direct Debit Form(PDF, 361KB)
Pension Rebate Form(PDF, 124KB)
Lodging a Valuation Objection Information(DOC, 42KB)
Residential Objection Form(DOC, 36KB)
Rural Objection Form(DOC, 35KB)
Urban Growth Objection Form(PDF, 97KB)
Commercial/Industrial Objection Form(DOC, 37KB)
Valuer request(DOC, 599KB)